Real businesses.
A lot less typing.
A customs forwarder and a wholesale supplier — three manual jobs we took off their desks.
A JB customs forwarder
The problem
A busy customs forwarder receives hundreds of supplier invoices a day. Each one has to be re-keyed into the K2 declaration form by hand: vendor details, item lines, amounts, classification codes. The work is fragile — one typo costs a re-submission. During peak season, staff stay late just to clear the backlog.
The setup
We installed a folder watcher on the customer's PC. Drop an invoice PDF in, and AI extracts every field that K2 needs. The first batch from each new vendor goes through a quick review queue so any extraction quirks get caught before they become declarations. Once the data passes review, keyboard automation types it directly into the customer's existing K2 software — exactly the way a person would, just faster and without typos.
The numbers
- Invoices / day
- 0+
- Entry time
- 5 min → 10 sec
- Accuracy
- 0%
Invoices processed per day
Up from a manual ceiling of ~80.
Per-invoice entry time
A 0% reduction.
Accuracy after review phase
Once a vendor's quirks are mapped, errors are vanishingly rare.
Customer endorsement coming soon.
The government upload, on autopilot.
Every finished declaration still had to be logged into a government portal and uploaded by hand — the same clicks, every time, all day. So we built that step too: the document gets where it needs to go without anyone babysitting a browser.
✓ Built and proven. Same engine as the K2 flow.
A wholesale supplier
Orders live in a WhatsApp group. They shouldn't get lost there.
Orders land in a busy group in fast shorthand — customer, lorry, then a stack of lines like CN LATE LANE (48)-2CTN/RM73, half in Malay. Someone has to read every message and retype it into a clean list. Miss one while you're serving a customer, and that order just… doesn't get picked.
// This one sold fruit — but it's the same story for any supplier.
What we built: a bot that sits in the group, reads every order — the shorthand, the mixed languages, all of it — and turns each into a clean, structured order: item, quantity, size, price. Anything it can't read with confidence gets flagged for a human instead of silently dropped.
Distributor, retailer, supplier — if orders come in through a group chat, it's the same job.
✓ Built and proven on real orders. Rolling out now.
Want this for your business?
Tell me the manual work that's wasting your team's time. I'll tell you whether automation makes sense.
// JB-based. I usually reply within an hour during work hours.